Terms & Conditions

1. Introduction

Welcome to 3k99, Bangladesh's trusted online casino and sports betting platform available at https://3k99.vip. These Terms & Conditions govern your use of the 3k99 website, mobile interface, games, promotional offers, and any related services. By creating an account or placing a wager on 3k99, you confirm that you have read and accepted these Terms in their entirety.

3k99 reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the revised Terms. We encourage all users to review this page periodically to remain informed of any updates.

2. Eligibility

To register and use the 3k99 platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. 3k99 strictly prohibits access by persons under the age of 21.
• You must be a resident of or physically present in a jurisdiction where online gambling is not prohibited by applicable law.
• You must register using accurate personal information. Providing false details is grounds for immediate account suspension.
• You must not be a professionally excluded individual or a self-excluded player who has activated a restriction on your 3k99 account.

3. Account Registration and Security

Each user may hold only one active 3k99 account. Duplicate accounts are prohibited and may result in the forfeiture of all funds and the permanent closure of all associated accounts. You are fully responsible for maintaining the confidentiality of your login credentials.

• You must provide a valid email address, a secure password, and accurate identity details during registration.
• 3k99 may request Know Your Customer (KYC) verification documents at any time, including a valid national ID, passport, or bKash/Nagad account confirmation.
• You are responsible for all activity conducted under your account. Notify support immediately if you suspect unauthorized access.
• Account sharing or transferring account ownership to another person is strictly prohibited.

4. Deposits and Withdrawals

3k99 supports a range of local Bangladesh payment methods to make funding your account fast and convenient. All transactions are processed in Bangladeshi Taka (BDT) and must comply with the following conditions:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and other approved local channels. Minimum deposit is ৳200.
• Withdrawals can only be made to the same payment method used for the deposit. The minimum withdrawal amount is ৳500.
• All withdrawals are subject to KYC verification. Unverified accounts may have withdrawal requests delayed or declined until identity is confirmed.
• 3k99 reserves the right to conduct additional fraud and anti-money-laundering checks on any transaction at its sole discretion.

5. Bonuses and Promotions

3k99 offers a variety of bonuses and promotional offers including welcome bonuses, free spins, reload bonuses, and seasonal offers tied to events like Eid, Pohela Boishakh, and the BPL cricket season. All bonuses are subject to the following general rules:

• All bonuses are subject to wagering requirements that must be fulfilled before any associated winnings can be withdrawn. Standard rollover is 20x unless otherwise stated in the specific promotion.
• Bonuses are non-transferable and may only be used by the registered account holder. Sharing or selling bonus credits is strictly prohibited.
• 3k99 reserves the right to cancel or modify any bonus at any time if it suspects abuse or if a technical error has caused an incorrect bonus to be credited.
• Players may only claim one welcome bonus per household, per IP address, and per payment method. Multiple claims using shared devices or accounts will be disqualified.

6. Prohibited Activities

The following activities are strictly prohibited on the 3k99 platform. Engaging in any prohibited activity may result in the immediate suspension or permanent termination of your account, forfeiture of balances, and referral to the relevant authorities:

• Fraudulent activity of any kind, including use of stolen payment credentials, identity fraud, or chargebacks intended to circumvent platform rules.
• Collusion, match-fixing, chip-dumping, or any form of coordinated cheating to gain unfair advantage in games or sports betting.
• Using software bots, automated scripts, or any unauthorized third-party tools to interact with the 3k99 platform in a non-human manner.
• Any attempt to exploit software vulnerabilities, glitches, or errors in a way that confers an unfair financial benefit to the player.

7. Intellectual Property

All content on the 3k99 platform — including but not limited to the website design, logo, text, graphics, software, game interfaces, promotional materials, and all associated intellectual property — is the exclusive property of 3k99 or its licensed content providers. You may not reproduce, distribute, publicly display, or create derivative works from any 3k99 content without prior written consent. Unauthorized use of 3k99 intellectual property constitutes an infringement and may result in legal action.

8. Limitation of Liability

3k99 provides the platform on an 'as is' and 'as available' basis. While we make every effort to maintain an uninterrupted, high-quality gaming experience, we do not warrant that the platform will be error-free, continuously available, or free from technical issues beyond our reasonable control.

To the fullest extent permitted by applicable law, 3k99 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to losses resulting from technical failures, unauthorized account access, or unfavorable gaming outcomes. Your sole remedy for dissatisfaction with the platform is to cease use of the service.

9. Privacy and Data Protection

3k99 is committed to protecting your personal data. All information collected during registration and platform use is handled in accordance with our Privacy Policy, which forms part of these Terms. We use SSL encryption and industry-standard security protocols to safeguard your data. We will never sell or share your personal information with unauthorized third parties. For full details on how we collect, use, and store your data, please review our Privacy Policy.

10. Responsible Gaming

3k99 is committed to promoting safe and responsible gaming for all users. Gambling should be an enjoyable leisure activity. If you feel that gambling is negatively affecting your life, please use the tools available on our Responsible Gaming page or contact our support team. The following responsible gaming measures are available to all registered players:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can fund your account.
• Self-exclusion: Request a temporary or permanent ban on your account for a cooling-off period.
• Session time reminders: Receive notifications to help you monitor your time spent gambling on the platform.

11. Amendments to Terms

3k99 reserves the right to revise these Terms & Conditions at any time without prior individual notice to users. Amendments will be posted on this page with a revised effective date. It is your responsibility to check these Terms regularly. Your continued use of the 3k99 platform after any changes are published constitutes acceptance of the updated Terms. If you object to any change, you must cease using the platform and may request account closure by contacting our support team.

12. Governing Law and Disputes

These Terms & Conditions shall be governed by and construed in accordance with generally accepted principles of international online gaming law. Any disputes arising from your use of 3k99 shall first be addressed through our internal complaints process. You may submit a complaint to our support team at any time. 3k99 will endeavor to resolve all disputes fairly and promptly. Where a resolution cannot be reached internally, both parties may seek resolution through appropriate legal channels. Users are responsible for ensuring that their use of the platform is lawful in their own jurisdiction.

13. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact the 3k99 support team. Our team is available around the clock, seven days a week, to assist you. You can reach us by email at [email protected]. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).